Multi-dimensional sampling quality inspection system based on call recording

The invention belongs to the field of recording quality inspection, relates to a data analysis technology, is used for solving the problem that a call recording quality inspection system in the prior art cannot detect and analyze call quality from multiple dimensions, and particularly relates to a multi-dimensional sampling quality inspection system based on call recording. Comprising a recording detection module, a text detection module, a return visit analysis module and a comprehensive evaluation module, the recording detection module, the text detection module, the return visit analysis module and the comprehensive evaluation module are sequentially in one-way connection, and the return visit analysis module is further in communication connection with an optimization analysis module. The recording detection module is used for carrying out sampling detection analysis on the call recording and judging whether a recording detection result of an employee meets a requirement or not; according to the invention,