Resource scheduling method for customer service scene, computer equipment and storage medium

The invention discloses a resource scheduling method for a customer service scene, computer equipment and a storage medium. The method comprises the following steps: acquiring to-be-scheduled customer resources; dividing customer resources into a plurality of customer resource blocks; determining a target customer resource block in the plurality of customer resource blocks; a target customer service resource block corresponding to the target customer resource block is determined in a plurality of preset customer service resource blocks, and the plurality of preset customer service resource blocks are distributed in a plurality of server nodes; and allocating the target customer resource block to a server node where the target customer service resource block is located, so that a customer service in the target customer service resource block provides customer service for a customer in the target customer resource block. According to the embodiment of the invention, the customer resources are divided into small