Multi-mode question and answer control method and device, terminal equipment and storage medium

The invention discloses a multi-mode question and answer control method and device, terminal equipment and a storage medium, and the method comprises the steps: judging a question and answer instruction selected by a user according to the operation of the user on a target client interface; when the question and answer instruction is judged to be the keyword search instruction, matching the associated questions according to the to-be-searched field input in the target client interface by the user, and displaying the associated questions obtained by matching on the target client interface, so that the user can select according to the displayed associated questions; therefore, the answer can be called from the pre-stored question database in response to the associated question selected by the customer, and a question searching function is realized; and when the question-answering instruction is judged to be the manual question-answering instruction, establishing a session connection between the target client and