Information processing method and device, electronic equipment and storage medium

The invention relates to an information processing method and apparatus, an electronic device and a storage medium. The method comprises the steps of receiving a resource return request sent by a terminal for a target product; in response to the resource return request, determining a target sub-category to which a product category of the target product belongs, a plurality of product categories being pre-configured under the target sub-category; determining at least one resource return reason corresponding to the target sub-category; and sending the at least one resource return reason to the terminal, so that the terminal displays the at least one resource return reason. Thus, the product categories can be gathered into the sub-category dimension, and all the product categories under the sub-category can be associated with the resource refund reasons corresponding to the sub-category only by configuring the resource refund reasons for the sub-category. According to the embodiment of the invention, resource re