Electric power business scene application method based on intelligent voice technology
The invention discloses an electric power business scene application method based on an intelligent voice technology. The method comprises the steps of designing a voice verbal skill scene, constructing an incoming call business card, preprocessing outbound data, establishing an outbound task, execu...
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| creator | WANG YING XU YANG ZHANG QIYING BAO CHENYI LU XIUCHANG MA YANJIE |
| description | The invention discloses an electric power business scene application method based on an intelligent voice technology. The method comprises the steps of designing a voice verbal skill scene, constructing an incoming call business card, preprocessing outbound data, establishing an outbound task, executing the outbound task, determining an outbound task failure strategy, performing voice quality inspection and the like. The method is applied to power industry fee urging business and business expansion return visit business. Through the investment of access voice call-out, collection work and return visit work are carried out through standardized services, the service quality of collection business and business expansion business is improved, and the comprehensive improvement of the enterprise marketing service level is promoted; the problems of manual work repeatability, low work efficiency, incomplete coverage of return visit, occupation of a large number of human resources and the like in the existing traditio |
| format | Patent |
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| subjects | ACOUSTICS CALCULATING COMPUTING COUNTING DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES ELECTRIC DIGITAL DATA PROCESSING MUSICAL INSTRUMENTS PHYSICS SPEECH ANALYSIS OR SYNTHESIS SPEECH OR AUDIO CODING OR DECODING SPEECH OR VOICE PROCESSING SPEECH RECOGNITION SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR |
| title | Electric power business scene application method based on intelligent voice technology |
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