Order business abnormity monitoring system and method

The invention provides an order business abnormity monitoring system and method, and relates to the technical field of business monitoring, and the system comprises a real-time data calculation module which is used for determining a calculation mode based on a current calculation state, and carrying out the calculation of real-time order quantity data through a responded calculation mode; the calculation mode comprises idle time calculation and busy time calculation; the abnormity judgment module is used for carrying out order abnormity judgment on the calculation result; the information pushing module is used for pushing abnormal alarm information when the order is judged to be abnormal; the abnormity recovery judgment module is used for comparing the year-on-year ratio value with the ring ratio value, and judging that the abnormity recovery is normal after the comparison result passes verification; the information pushing module is further used for pushing abnormal recovery information when it is judged tha