Text labeling method and device based on bank customer service scene and storage medium
The invention discloses a text labeling method and device based on a bank customer service scene and a storage medium. Comprising the steps that a bank customer service scene dialogue text is acquired, and the dialogue text comprises dialogue statements; performing vector conversion on dialogue stat...
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| creator | JI DAQI ZAN YUNFEI GAO XIANG XU HONG CHEN YUNWEN WU MO |
| description | The invention discloses a text labeling method and device based on a bank customer service scene and a storage medium. Comprising the steps that a bank customer service scene dialogue text is acquired, and the dialogue text comprises dialogue statements; performing vector conversion on dialogue statements in the dialogue text to obtain corresponding dialogue statement vectors, and performing density clustering on the dialogue statement vectors to obtain statement vector clusters; and obtaining a to-be-calibrated statement cluster according to the statement vector cluster, and labeling the to-be-calibrated statement cluster according to the semantics of the to-be-calibrated statement cluster. According to the method, the to-be-calibrated statement cluster is obtained by clustering a large number of dialogue statements in the dialogue text, and the to-be-calibrated statement cluster is labeled according to the semantics of the obtained to-be-calibrated statement cluster, so that the workload of manual labeling |
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Comprising the steps that a bank customer service scene dialogue text is acquired, and the dialogue text comprises dialogue statements; performing vector conversion on dialogue statements in the dialogue text to obtain corresponding dialogue statement vectors, and performing density clustering on the dialogue statement vectors to obtain statement vector clusters; and obtaining a to-be-calibrated statement cluster according to the statement vector cluster, and labeling the to-be-calibrated statement cluster according to the semantics of the to-be-calibrated statement cluster. According to the method, the to-be-calibrated statement cluster is obtained by clustering a large number of dialogue statements in the dialogue text, and the to-be-calibrated statement cluster is labeled according to the semantics of the obtained to-be-calibrated statement cluster, so that the workload of manual labeling</description><language>chi ; eng</language><subject>CALCULATING ; COMPUTING ; COUNTING ; DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES ; ELECTRIC DIGITAL DATA PROCESSING ; PHYSICS ; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR</subject><creationdate>2023</creationdate><oa>free_for_read</oa><woscitedreferencessubscribed>false</woscitedreferencessubscribed></display><links><openurl>$$Topenurl_article</openurl><openurlfulltext>$$Topenurlfull_article</openurlfulltext><thumbnail>$$Tsyndetics_thumb_exl</thumbnail><linktohtml>$$Uhttps://worldwide.espacenet.com/publicationDetails/biblio?FT=D&date=20230714&DB=EPODOC&CC=CN&NR=116431809A$$EHTML$$P50$$Gepo$$Hfree_for_read</linktohtml><link.rule.ids>230,308,780,885,25563,76318</link.rule.ids><linktorsrc>$$Uhttps://worldwide.espacenet.com/publicationDetails/biblio?FT=D&date=20230714&DB=EPODOC&CC=CN&NR=116431809A$$EView_record_in_European_Patent_Office$$FView_record_in_$$GEuropean_Patent_Office$$Hfree_for_read</linktorsrc></links><search><creatorcontrib>JI DAQI</creatorcontrib><creatorcontrib>ZAN YUNFEI</creatorcontrib><creatorcontrib>GAO XIANG</creatorcontrib><creatorcontrib>XU HONG</creatorcontrib><creatorcontrib>CHEN YUNWEN</creatorcontrib><creatorcontrib>WU MO</creatorcontrib><title>Text labeling method and device based on bank customer service scene and storage medium</title><description>The invention discloses a text labeling method and device based on a bank customer service scene and a storage medium. Comprising the steps that a bank customer service scene dialogue text is acquired, and the dialogue text comprises dialogue statements; performing vector conversion on dialogue statements in the dialogue text to obtain corresponding dialogue statement vectors, and performing density clustering on the dialogue statement vectors to obtain statement vector clusters; and obtaining a to-be-calibrated statement cluster according to the statement vector cluster, and labeling the to-be-calibrated statement cluster according to the semantics of the to-be-calibrated statement cluster. 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Comprising the steps that a bank customer service scene dialogue text is acquired, and the dialogue text comprises dialogue statements; performing vector conversion on dialogue statements in the dialogue text to obtain corresponding dialogue statement vectors, and performing density clustering on the dialogue statement vectors to obtain statement vector clusters; and obtaining a to-be-calibrated statement cluster according to the statement vector cluster, and labeling the to-be-calibrated statement cluster according to the semantics of the to-be-calibrated statement cluster. According to the method, the to-be-calibrated statement cluster is obtained by clustering a large number of dialogue statements in the dialogue text, and the to-be-calibrated statement cluster is labeled according to the semantics of the obtained to-be-calibrated statement cluster, so that the workload of manual labeling</abstract><oa>free_for_read</oa></addata></record> |
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| subjects | CALCULATING COMPUTING COUNTING DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES ELECTRIC DIGITAL DATA PROCESSING PHYSICS SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR |
| title | Text labeling method and device based on bank customer service scene and storage medium |
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