Post-loan collection system

The invention discloses a post-loan collection system which comprises a task acquisition unit and an intelligent interaction unit, the intelligent interaction unit further comprises a reminding module and a collection module, and the collection module further comprises a response engine, a dialect r...

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Bibliographische Detailangaben
Hauptverfasser: PAN WENYU, LIU CIWEN, MENG FANMING
Format: Patent
Sprache:chi ; eng
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Beschreibung
Zusammenfassung:The invention discloses a post-loan collection system which comprises a task acquisition unit and an intelligent interaction unit, the intelligent interaction unit further comprises a reminding module and a collection module, and the collection module further comprises a response engine, a dialect recognition model and a dialect interaction terminal. According to the post-loan collection system, whether a target customer has an overdue risk and a default risk or not can be judged by setting the task acquisition unit, a corresponding collection strategy is formulated for the target customer according to risk judgment and executed, and meanwhile, multiple groups of keywords extracted from customer dialogue information are embedded into customer loan data, so that the customer loan information is analyzed. Whether the target customer has the overdue risk and the default risk is judged, the loan customer is reminded of repayment by arranging the intelligent interaction unit, the manual collection cost can be effe