Vehicle after-sales service system, method, device and equipment and storage medium

The invention discloses a vehicle after-sales service system, method, device and equipment and a storage medium. The system comprises a terminal application program, a service management center subsystem, a vehicle position data management subsystem and a data visualization subsystem, and the servic...

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Bibliographische Detailangaben
Hauptverfasser: LIU BIN, ZHANG AILING, LI XIUSHUAI, HAO LIANGBIN, LYU RULONG, SONG RAN, GAO XINYAN
Format: Patent
Sprache:chi ; eng
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Beschreibung
Zusammenfassung:The invention discloses a vehicle after-sales service system, method, device and equipment and a storage medium. The system comprises a terminal application program, a service management center subsystem, a vehicle position data management subsystem and a data visualization subsystem, and the service management center subsystem receives a to-be-processed after-sales request initiated by the terminal application program to determine a to-be-served vehicle; and the docking vehicle position data management subsystem obtains the real-time position of the to-be-served vehicle and the real-time position of each service vehicle, allocates the most suitable target service vehicle to the to-be-served vehicle, and settles the service fee for the target service vehicle after the service of the target service vehicle is finished. And data analysis results of other subsystems are displayed through the data visualization subsystem. According to the technical scheme of the invention, a complete vehicle after-sales service s