Customer classification method and device and electronic equipment

The invention discloses a customer classification method and device and electronic equipment, the method is applied to the field of artificial intelligence, and the method comprises the steps: collecting a target video including the expression of a target customer in a communication process with the target customer through online video software; preprocessing the target video to obtain a first expression picture set; predicting pictures in the first expression picture set by adopting an expression classification model to obtain an emotion classification result of each expression picture in the expression picture set; and classifying the target customer according to the emotion classification result, and determining a classification result of the target customer. Through the client classification method and device, the problem that the accuracy of client classification is low due to the fact that business personnel classify clients according to working experience in the prior art is solved. 本申请公开了一种客户的分类方法、装置及