Branch service evaluation system and method

The invention discloses a network service evaluation system and method. The system comprises a network service number taking module, a network service queuing and calling module, a network service processing module, a network service evaluation module and a network service pricing module. And the network service number taking module generates a network service list of the business handled by the client. And the website service queuing and calling module, the website service processing module and the website service evaluation module respectively obtain customer waiting time, business service time and service evaluation grade information fed back by the customer, and add the obtained content into website service list information of the website service list. The network service pricing module obtains a network service list, obtains corresponding first, second and third service evaluation values according to customer waiting time, business service time and service evaluation grade information, and obtains a serv