Intelligent voice seat and manual seat cooperative work scheduling control method

The invention discloses an intelligent voice seat and manual seat cooperative work scheduling control method, and aims to solve the problems of too high call loss and seat resource waste caused by asynchronous working rhythms of a robot and seats in a man-machine cooperation process. And when the number of the seats is smaller than or equal to 5, the calling rhythm is controlled by controlling the number of the dialing clients, relevant parameters including the calling call completing rate, the number of online idle manual seats and the number of the clients who are dialing are obtained every 10 seconds, and the number of robot calling which needs to be newly initiated is calculated. When the number of seats is larger than 5, the outbound rhythm is controlled by adjusting the concurrency number of the robots, calculation is carried out again every five minutes, and parameters needing to be input comprise the switching manual call completing rate and the number of online idle manual seats. According to the inv