Method, system and device for monitoring private number of customer, and storage medium
The invention discloses a method, a system and equipment for monitoring a customer privacy number and a storage medium, belongs to the technical field of communication services, and solves the technical problem of high misjudgment rate of the existing monitoring means for the actual use scene of the...
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Format: | Patent |
Sprache: | chi ; eng |
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Zusammenfassung: | The invention discloses a method, a system and equipment for monitoring a customer privacy number and a storage medium, belongs to the technical field of communication services, and solves the technical problem of high misjudgment rate of the existing monitoring means for the actual use scene of the customer privacy number. The account number and the code number of the newly accessed and used client are retrieved; querying corresponding number marking information in a number marking database, and storing a query result; inputting the query result as a model parameter into a machine learning prediction module to obtain a customer complaint risk prediction result and a mark anomaly prediction result; inputting a threshold value configured by a business operation team into a machine learning decision-making module to obtain high complaint risk data or number marking abnormal data meeting an alarm; synchronizing to a business operation team for checking; and freezing or replacing the client account and number whi |
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