Flexible comprehensive scheduling method considering customer satisfaction

The invention relates to a flexible comprehensive scheduling method considering customer satisfaction, which is characterized by comprising the following steps of: firstly, in order to determine a scheduling sequence of products, calculating the tightness of each product by adopting a product tightn...

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Bibliographische Detailangaben
Hauptverfasser: MENG FEIYANG, XIE ZHIQIANG, DENG HAONAN
Format: Patent
Sprache:chi ; eng
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Beschreibung
Zusammenfassung:The invention relates to a flexible comprehensive scheduling method considering customer satisfaction, which is characterized by comprising the following steps of: firstly, in order to determine a scheduling sequence of products, calculating the tightness of each product by adopting a product tightness strategy, and sequentially scheduling according to the tightness of the products from large to small; secondly, for products with different starting time and delivery date windows, adopting a product tightness reconstruction strategy to recalculate the tightness of the products and determine the scheduling sequence of the products; and finally, aiming at the products which do not meet the customer pre-satisfaction and the delivery time window, adopting a satisfaction flexible adjustment strategy to adjust the processing equipment of the product process, judging whether the satisfaction and the completion time of the products with the satisfaction and delivery time window constraints meet the customer pre-satisf