Elevator control system and elevator control method

The invention provides an elevator control system and an elevator control method, which can properly control the operation of a car in an elevator in which the car circulates in a plurality of hoistways. The elevator control system is provided with: a storage unit that stores transport status information indicating the transport status of the elevator, the transport status information being information determined on the basis of the transport amount of the elevator and the one-turn time, which is the time from the time when a predetermined car among a plurality of cars starts from a predetermined floor to the time when the predetermined car returns to the predetermined floor; a conveying amount information recording part for recording conveying amount information related to the conveying amount of the elevator; and a control unit that controls the operation of the plurality of cars on the basis of the transport status information stored by the storage unit and the transport amount information recorded by the