Problem data processing method and device, computer equipment and storage medium

The embodiment of the invention belongs to the field of artificial intelligence, and relates to a problem data processing method, which comprises the following steps: receiving a problem voice input by a user, and converting the problem voice into a problem text; performing keyword extraction on the problem text based on a preset word vector model to obtain a first keyword, and performing keyword extraction on the problem text based on a preset keyword extraction algorithm to obtain a second keyword; generating a text keyword corresponding to the question text based on the first keyword and the second keyword; determining a target question guide text corresponding to the text keyword from a preset text database based on a mutual information algorithm; and pushing the target question guide text to the user. The invention further provides a problem data processing device, computer equipment and a storage medium. In addition, the invention also relates to a block chain technology, and the target problem guide te