Real-time interaction terminal for insurance system

The invention provides a real-time interaction terminal for an insurance system. A voice acquisition unit, an image acquisition unit, an interaction module and a control unit are integrated, voice signals can be received in real time, key features in the voice signals can be recognized in real time, and therefore the image acquisition unit is triggered to shoot external images. Therefore, the terminal control unit can extract the feature object in the external image, identify the text information in the target area in the image, and extract the corresponding claim feature information according to the text information, thereby further pushing a medical resource interface matched with customer insurance policy rights and interests. And the client is prompted to collect and upload corresponding claim settlement materials to trigger a claim settlement program of an insurance company. According to the method and the device, insurance policy rights and interests can be prompted in real time according to the medical