Off-line voice quality inspection method and system, electronic equipment and storage medium

The invention relates to an off-line voice quality inspection method and system, electronic equipment and a storage medium, and belongs to the technical field of voice processing, and the method comprises the steps: obtaining a voice file, carrying out the voice translation processing of the voice f...

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1. Verfasser: SHAN GAOFENG
Format: Patent
Sprache:chi ; eng
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Zusammenfassung:The invention relates to an off-line voice quality inspection method and system, electronic equipment and a storage medium, and belongs to the technical field of voice processing, and the method comprises the steps: obtaining a voice file, carrying out the voice translation processing of the voice file, obtaining a processed text file, inputting the text file into a speaker separation processor, distinguishing the dialogue text contents of a user and a customer service staff, and carrying out the processing of the dialogue text contents. The method comprises the following steps: distinguishing a text file to obtain a distinguished text file, inputting the distinguished text file into an audio analysis processor for audio analysis processing to obtain a quality inspection text, inputting the quality inspection text into a text regular model to recognize a preset keyword to obtain a regular recognition result, the quality inspection text and the regular recognition result are input into a trained quality inspec