Fault message visualization method and device

The invention relates to the field of automotive electronics, and provides a fault message visualization method and device, and the method is applied to a webpage side server, and comprises the steps: receiving a to-be-analyzed fault message; wherein the fault message is sent by the TBOX and/or is obtained through local uploading; determining a target communication matrix from a plurality of pre-stored communication matrixes, and analyzing the fault message based on the target communication matrix; and visually displaying the analysis result of the fault message. According to the method, the fault message sent by the TBOX and/or the fault message uploaded locally are/is analyzed through the communication matrix arranged on the webpage end server, and the analysis result of the fault message is visually displayed, so that after-sales personnel or research and development personnel can quickly and effectively carry out troubleshooting, and the timeliness of vehicle fault analysis and processing is improved. 本发明