Omnichannel operation management system based on big data

The invention discloses an omni-channel operation management system based on big data, and particularly relates to the technical field of power operation, which comprises a control module, a display module, a client library module, a big data platform module and a system management module, the control module is used for controlling the display module, the client library module, the big data platform module and the system management module to execute corresponding operations; and the display module is used for displaying the index content required to be displayed by the customer according to the demand of the logged-in customer. Mass user information can be stored in the big data platform module through analysis and processing of the control module, and the historical data module is used for obtaining a large amount of historical customer behavior data through the big data platform module and predicting a future user behavior trend table according to a trend table of historical customer behaviors. The pushing