Intelligent business management method and intelligent business management system

The invention relates to an intelligent service management method and an intelligent service management system, and the method comprises the steps: obtaining a camera image of a basic service process, and the image information of the camera image; performing image processing according to the camera image and the image information to generate a first image processing result; sending the first image processing result to a business processing process, so that the business processing process performs business processing according to the first image processing result to generate a first business processing result; wherein the business processing process, the basic business process and the image processing process are mutually independent. According to the method and the device, the problem of unstable camera service processing is solved, and the purpose that the intelligent service and the basic service of the camera do not influence each other is achieved. 本申请涉及一种智能业务管理方法和智能业务管理系统，其中，该智能业务管理方法包括：获取基础业务进程的摄像机图像，以及