Outbound clue recommendation method and device and electronic equipment

The invention provides an outbound clue recommendation method and device, electronic equipment and a computer readable storage medium, and relates to the technical field of data processing. The method comprises the following steps: carrying out cross processing on at least two kinds of data in featu...

Ausführliche Beschreibung

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Bibliographische Detailangaben
Hauptverfasser: WANG ZHIZHUO, SHEN PENG, HUANG MINGXING, QUAN ZIWEI, CHEN HUILIANG
Format: Patent
Sprache:chi ; eng
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Beschreibung
Zusammenfassung:The invention provides an outbound clue recommendation method and device, electronic equipment and a computer readable storage medium, and relates to the technical field of data processing. The method comprises the following steps: carrying out cross processing on at least two kinds of data in feature data of an outbound seat, feature data of an outbound clue and communication data of the outbound seat and the outbound clue to generate outbound cross feature vector data; inputting the outbound cross feature vector data into a pre-trained multi-modal outbound clue recommendation model, and predicting an order conversion rate of each outbound seat corresponding to each outbound clue by using the multi-modal outbound clue recommendation model to obtain a predicted order conversion rate of each outbound seat corresponding to each outbound clue; and according to the predicted order conversion rate of each outbound call seat corresponding to each outbound call, obtaining an outbound call recommendation queue corres