Customer express management method and system

The embodiment of the invention discloses a customer express management method and system, and the method comprises the steps: obtaining first delivery information of a target express, the first delivery information comprising a first delivery address, a first planned delivery track generated based...

Ausführliche Beschreibung

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Bibliographische Detailangaben
Hauptverfasser: LIN ZHENGHAI, CHEN SHAOTA
Format: Patent
Sprache:chi ; eng
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Beschreibung
Zusammenfassung:The embodiment of the invention discloses a customer express management method and system, and the method comprises the steps: obtaining first delivery information of a target express, the first delivery information comprising a first delivery address, a first planned delivery track generated based on the first delivery address, and first express delivery distribution information; when the first delivery address is changed, acquiring a first current position of the target object, and acquiring a second delivery address of the target express; determining residual planned delivery tracks according to the first current position and the first planned delivery track; generating a second planned delivery track according to the first current position and the second delivery address; determining a target similarity between the remaining planned delivery trajectory and the second planned delivery trajectory; adjusting the first express delivery information according to the target similarity to obtain second express de