Voice quality inspection method and device, computer equipment and storage medium
The invention relates to a voice quality inspection method and device, computer equipment and a storage medium. The voice quality inspection method comprises the following steps: converting voice data into text data, and performing sentence segmentation processing on the text data to obtain text fra...
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Format: | Patent |
Sprache: | chi ; eng |
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Zusammenfassung: | The invention relates to a voice quality inspection method and device, computer equipment and a storage medium. The voice quality inspection method comprises the following steps: converting voice data into text data, and performing sentence segmentation processing on the text data to obtain text fragments; a keyword type is configured according to the task type, a keyword corresponding to the keyword type is retrieved, and a keyword library is updated; selecting a keyword text from the keyword library, and comparing the keyword text with the text fragment to obtain matching information of the keyword text; according to the matching information of the keyword texts, comparing the matching information with the number of the selected keyword texts, and obtaining a matching coefficient of the keyword type; and comparing the matching coefficient of the keyword type with a preset matching threshold value to obtain a quality inspection result of the task type, so that the defects of a manual quality inspection mode |
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