Customer post-loan management method, system and equipment based on voiceprint recognition technology and medium

The invention provides a customer post-loan management method, system and device based on a voiceprint recognition technology and a medium, and the method comprises the steps: collecting a sound sample of a customer needing loan, and forming a voiceprint feature of the customer; and according to a set rule, carrying out telephone verification on the customer through the intelligent voice center, judging that a telephone answering person is the customer according to voiceprint characteristics, if so, carrying out corresponding operation, and if not, generating early warning data. A robot information checking, loan marketing and loan repayment reminding mode is formed, the working efficiency is greatly improved, and the working cost is reduced. 本发明提供一种基于声纹识别技术客户贷后管理方法、系统、设备和介质，方法包括：采集需要贷款的客户的声音样本，形成该客户的声纹特征；根据设定规则，通过智能语音中心对客户进行电话核验，根据声纹特征判断接听电话人员为客户本人，若是，则进行对应操作，若否，则生成预警数据，利用人工智能和声纹识别技术在贷款领域，形成了机器人信息核查、贷款营销及贷款还款提醒的模式，大大提高了工作效率，降低了工作成本。