Method and device for evaluating experience degree of service system

The invention discloses a method and a device for evaluating the experience degree of the service system. The method comprises the steps: obtaining an access log of the service system, the access log comprises at least one access address, at least one response state of each access address in the at least one access address and/or at least one response duration of each access address in the at least one access address; determining the number of access times, the number of error pages and/or the number of difference pages of each access address in the at least one access address; obtaining a weight corresponding to each access address in the at least one access address; and determining the experience degree of the service system according to the access times of each access address, the number of the error pages, the number of the difference pages and/or the weight corresponding to each access address. According to the method, the experience degree of the service system can be accurately evaluated without manual