Method and device for determining verbal skills and storage medium

The invention discloses a method and device for determining verbal skills and a storage medium. The method comprises the following steps: carrying out an outbound dialing experiment by a plurality of preset verbal skills; performing difference significance test on the experimental result corresponding to each verbal skill in the verbal skills, and judging whether there is significant difference among the verbal skills; and when determining that significant differences exist among the multiple verbal skills, determining target verbal skills from the multiple verbal skills according to the experiment progress, wherein the experiment progress is obtained through calculation according to the sample size used by the outbound calling experiment and the minimum sample size needed by the experiment. 本申请公开了一种确定话术的方法、装置以及存储介质。其中，该方法包括：利用预设的多个话术分别进行外呼拨打实验；将多个话术中每个话术对应的实验结果进行差异显著性检验，判断多个话术之间是否存在显著差异；在确定多个话术之间存在显著差异的情况下，根据实验进度从多个话术中确定目标话术，其中实验进度是根据外呼拨打实验使用的样本量与实验所需最少样本量计算得到的。