MESSAGING SYSTEM FOR ORGANIZATIONS

The invention relates to a messaging system for organizations. In one embodiment, can establish messaging accounts for a plurality of organizations (e.g., businesses) to allow customers or users of the organizations to conduct two-way messaging sessions between a customer and an organization. The me...

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Bibliographische Detailangaben
Hauptverfasser: MARUSCO AUSTIN, ROCHETTE TOMMY, KUMAR MUNISH, POLLACK DANIEL B, LOPATIN SCOTT, ZAMWAR ANIKET, LOH ROBERT Y, LOBO PHILOMENA, PEREMATKO ALEXANDRE, THIRUMALAI GOKUL, CIRCOSTA NICHOLAS J, RITCHIE GRANT
Format: Patent
Sprache:chi ; eng
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Zusammenfassung:The invention relates to a messaging system for organizations. In one embodiment, can establish messaging accounts for a plurality of organizations (e.g., businesses) to allow customers or users of the organizations to conduct two-way messaging sessions between a customer and an organization. The messaging system can use a registration portal to allow an organization to set up a business/organization messaging account by providing account information. The account information can then be used to update one or more searchable databases that allow a customer to have multiple entry points into a messaging session with each of the registered businesses in the messaging system. For example, a search through a web browser or a map application can provide search results that contain or otherwise provide access to a selectable messaging option that is presented on a customer's device. 本公开涉及"针对组织的即时消息系统"。在一个实施方案中,即时消息系统可针对多个组织(例如企业)建立即时消息账户以允许所述组织的客户或用户在客户与组织之间进行双向即时消息会话。所述即时消息系统可以使用注册门户以允许组织通过提供账户信息以设置企业/组织即时消息账户。然后,可