ERP client management system

The invention discloses an ERP customer management system, which comprises a sales support module, an after-sales service module, a customer maintenance module and an information traceability module, and is characterized in that the sales support module is used for realizing comprehensive and integr...

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1. Verfasser: GAO SHUNJIE
Format: Patent
Sprache:chi ; eng
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Zusammenfassung:The invention discloses an ERP customer management system, which comprises a sales support module, an after-sales service module, a customer maintenance module and an information traceability module, and is characterized in that the sales support module is used for realizing comprehensive and integrated management of links of sales planning, order generation, sales order issuing and product warehousing and ex-warehousing in a customer product sales process; the after-sales service module is used for serving customers to quickly refund and change commodities, carrying out technical support and maintenance support on the after-sales commodities and tracking the service conditions of the commodities, and the customer maintenance module is used for carrying out preference analysis and credit evaluation on the customers so as to form corresponding sales strategies for each customer. According to the system, the experience of each link of a customer is mastered in system design, and a large number of information er