Method and device for determining optimal verbal skill by using single voice robot, and medium

The invention discloses a method and a device for determining an optimal verbal skill by using a single voice robot, and a medium. The method comprises the following steps of: receiving a to-be-called user list and a plurality of verbal skill terms corresponding to a plurality of groups of preset interaction theme types designed aiming at the user list and used for interaction; generating a plurality of interactive audios respectively corresponding to the plurality of verbal skill terms; creating a voice robot, and interacting with the users in the user list by using the generated interaction audios; and determining optimal verbal skill terms corresponding to the multiple interaction theme types according to the interaction result, the optimal verbal skill terms being used for indicating the verbal skill terms with the maximum number of successful interaction people in the verbal skill terms of all the interaction theme types. 本申请公开了一种利用单个语音机器人确定最优话术的方法、装置及介质。其中，该方法包括：接收待呼叫的用户名单以及分别与预设的针对用户名单设计的用于交互的多组交互主题类型对