Customer service pushing method, server and related product

The embodiment of the invention discloses a customer service pushing method, a server and related products, and the method comprises the steps: obtaining a plurality of user requests of a plurality of target users, each user request corresponding to a user request time, and the user request time meeting a preset rule; classifying the multiple target users, and obtaining at least one first type of users and at least one second type of users, wherein the priority of the first type of users is larger than that of the second type of users; respectively carrying out customer service matching on the at least one first-class user and the at least one second-class user to obtain a first-class customer service corresponding to each first-class user and a second-class customer service corresponding to each second-class user, and obtaining at least one first-class customer service and at least one second-class customer service; and pushing the at least one first-class customer service and the at least one second-class c