Electric power business hall service system based on knowledge base

The invention discloses an electric power business hall service system based on a knowledge base, and the system comprises an application architecture module, an application expression module, a server technology mechanism, a data architecture module, a system integration module, and a safety protection information interaction module. According to the electric power business hall service system based on knowledge base, a plurality of channels such as customer service staff and tourists are supported to autonomously construct and publish micro-scenes, the requirement of each unit for carrying out knowledge management application in a hierarchical and hierarchical manner is met, advanced knowledge retrieval is optimized, business acceptance full-process guidance and associated knowledge recommendation are realized, whole-network knowledge communication community management application is perfected, a knowledge base operation monitoring function is enhanced through a system integration module and a safety protec