Prediction outbound method and device based on artificial intelligence assistance, equipment and medium

The invention relates to the technical field of artificial intelligence, and provides a prediction outbound method and device based on artificial intelligence assistance, equipment and a medium. According to the invention, the prediction outbound call processing efficiency and the service quality can be improved. The method comprises the following steps: acquiring seat state information of a seat group when a client is connected with a predicted outbound call, and accessing the client to an intelligent auxiliary end if the seat state information represents that each seat end in the seat group is in a non-idle state, so that intelligent assistance is introduced on the basis of the predicted outbound call, when a client cannot find an idle seat after sending a number, carrying out intelligent dialogue with the client by utilizing the intelligent auxiliary end, when the idle seat is detected and an unfinished intelligent dialogue exists, taking the idle seat as an available seat to preferentially switch the clie