Intelligent question-answering method, device and equipment and storage medium

The embodiment of the invention discloses an intelligent question-answering method and device, equipment and a storage medium, and the method comprises the steps of enabling terminal equipment to obtain user operation data for triggering the starting of a target business through a user interface, and determine an initial business question; determining an initial standard question corresponding to the initial service question, an initial standard answer corresponding to the initial standard question and a service feature tag contained in the initial standard question from a standard question library based on semantic analysis of the initial service question; determining a first type of associated question set associated with semantics of the initial standard questions and a second type of associated question set associated with business feature tags contained in the initial standard questions from the question and answer knowledge aggregation graph; and outputting the initial standard answer of the initial sta