Cloud-based fault processing method and device

The embodiment of the invention discloses a cloud-based fault processing method and device. According to the technical scheme provided by the embodiment of the invention, through one-to-one configuration between the first protocol point location and the second protocol point location, the fault types of different devices are identified, and fault classification among different devices is realized;through the API screening interface corresponding to the first protocol point location, the equipment fault type received corresponding to the first protocol point location is specially screened, sothat multiple fault grades of one piece of equipment are realized; through the API transmission interface, the information of the serious fault is sent to the webpage end at the first time, and an equipment manager can obtain the operation condition of the equipment in real time through the webpage end, so that the manager is prevented from screening all the fault information in the cloud database, and the labor cost of fa