Remote administrative service consulting and guiding method and system

The invention provides a remote administrative service consulting and guiding method and system, and the method comprises the steps that identity authentication equipment receives identity informationand transmits the identity information to a 5G client; the 5G client receives the identity information and sends the identity information and a service application instruction to an administrative terminal; and the administrative terminal carries out service consultation and guidance according to the identity information and the service application instruction. Efficient and convenient governmentaffair service can be provided. 本发明提供的一种远程行政业务咨询导办的方法及系统，通过身份认证设备接收身份信息，并发送至5G客户端；所述5G客户端接收所述身份信息，并发送所述身份信息和业务申办指令至行政终端；所述行政终端根据所述身份信息和业务申办指令进行业务咨询导办，能够提供高效、便捷的政务服务。