Material fulfillment system and method

The invention provides a material fulfillment system and method. The system comprises a call information receiving module used for receiving call information, a voice label module used for voice recognition of label information in the call information and insertion of mark information to form primary recording information, a voice cutting module used for cutting the primary recording information into intermediate recording information according to the mark information, a voice recognition module which is used for converting the intermediate recording information into ultimate text information,a voice analysis module which is used for arranging the intermediate text information into performance information and storing the performance information into a database in a classified manner, andan output module which is used for outputting the received performance information. The problems that in the prior art, when a worker detects the material contract performance condition, complete recording between the worker a