Information interaction method, information interaction system, processing equipment and storage medium
The invention discloses an information interaction method, an information interaction system, processing equipment and a storage medium. The method comprises the steps: obtaining outbound configuration parameters of an outbound task, wherein the outbound configuration parameters comprises a call lis...
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Format: | Patent |
Sprache: | chi ; eng |
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Zusammenfassung: | The invention discloses an information interaction method, an information interaction system, processing equipment and a storage medium. The method comprises the steps: obtaining outbound configuration parameters of an outbound task, wherein the outbound configuration parameters comprises a call list configuration parameter, an outbound strategy configuration parameter and an outbound scene configuration parameter; based on the call-out strategy configuration parameter, performing a call operation on a to-be-called client indicated by the call list configuration parameter; based on the outbound scene configuration parameter, executing a voice broadcast operation corresponding to the outbound scene to an answering client; collecting a client voice stream of the answering client, and identifying a client intention of the answering client; based on the outbound scene configuration parameter, executing a corresponding voice broadcast operation according to the customer intention obtained by identification. By ado |
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