Corpus analysis method and device, electronic equipment and storage medium

The embodiment of the invention provides a corpus analysis method and device, electronic equipment and a storage medium. The method comprises the steps: obtaining an interaction corpus generated by auser in a problem feedback process, carrying out the natural language processing of the interaction c...

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1. Verfasser: GUO CHENGJIAN
Format: Patent
Sprache:chi ; eng
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Zusammenfassung:The embodiment of the invention provides a corpus analysis method and device, electronic equipment and a storage medium. The method comprises the steps: obtaining an interaction corpus generated by auser in a problem feedback process, carrying out the natural language processing of the interaction corpus, and obtaining an original segmented word set of user-side corpus in the interaction corpus;processing the segmented words in the original segmented word set through a corpus analysis model to obtain the user high-frequency phrase set, and determining the target high-frequency phrase set according to the user high-frequency phrase sets of different users within the preset duration, wherein deep mining of hidden information in the interactive corpus generated by the users in the problem feedback process is realized, and the public opinion analysis efficiency and analysis accuracy are improved. 本申请实施例提供一种语料分析方法、装置、电子设备和存储介质,通过获取用户在问题反馈过程中产生的交互语料,对交互语料进行自然语言处理,得到交互语料中用户方语料的原始分词集合,通过语料分析模型对原始分词集合中的分词进行处理,得到用户高频短语