Method and system for avoiding false signing

The invention discloses a method and a system for avoiding false signing; false signing in the express industry can be avoided and end customers are allowed to clearly understand the real environmentwhere signed parcels are located, so that the complaint rate of the customers is reduced, and finally...

Ausführliche Beschreibung

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Bibliographische Detailangaben
Hauptverfasser: XU CHUNSHI, TAN SHUHUA, YI FEN
Format: Patent
Sprache:chi ; eng
Schlagworte:
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Beschreibung
Zusammenfassung:The invention discloses a method and a system for avoiding false signing; false signing in the express industry can be avoided and end customers are allowed to clearly understand the real environmentwhere signed parcels are located, so that the complaint rate of the customers is reduced, and finally, the customer experience is improved. According to the technical scheme, the method comprises thesteps: generating an electronic fence according to a consignee address when a salesman delivers an express; judging whether an actual position is in the generated electronic fence or not according tothe actual position of an operation terminal when the salesman signs in; collecting an on-site image of the salesman during signing operation and uploading the on-site image to the system; and enabling the system to push the signing information to an addressee. 本发明公开了一种规避虚假签收的方法和系统,能够规避快递行业存在的虚假签收情况,让末端客户清晰的了解签收包裹所在真实环境,从而降低客户投诉率,最终提高客户体验。其技术方案为:在业务员派件时根据收件地址生成电子围栏;根据业务员在签收操作时的操作终端的实际位置判断是否在所生成的电子围栏内;采集业务员签收操作时的现场图像并上传系统;系统