Logistics service quality management method and device, electronic equipment and storage medium

The invention provides a logistics service quality management method and device, electronic equipment and a storage medium. The logistics service quality management method comprises the steps of receiving a logistics fulfillment message of an associated order; determining delay time of the order according to the logistics fulfillment message; storing the logistics service quality judgment messageof the order to a data piece corresponding to the delay time; and according to the delay time corresponding to each data piece, triggering and processing the logistics service quality judgment messagein each data piece, with the delay time of the order being multiplexed for delay processing of the logistics service quality judgment message of the order and logistics service quality judgment of the order. Mass logistics service quality management is realized. 本发明提供一种物流服务质量管理方法、装置、电子设备及存储介质，物流服务质量管理方法包括：接收关联订单的物流履约消息；根据所述物流履约消息确定该订单的延迟时间；将该订单的物流服务质量判定消息储存至对应所述延迟时间的数据片；以及按对应各数据片的延迟时间，触发处理各所述数据片中的所述物流服务质量判定消息，所述订单的延迟时间复用于