Event attribute determination method and system

The embodiment of the invention discloses an event attribute determination method, system and device and a storage medium. The method comprises the steps of obtaining work order information generatedaccording to event description of a target event, wherein the work order information at least comprises structured information and narrative information; obtaining a first feature according to the narrative information; obtaining a second feature according to the structured information; fusing the first feature and the second feature to obtain a fused feature; and based on the fusion features, obtaining event attributes of the target event. The accuracy of event attribute determination can be improved. 本申请实施例公开了一种事件属性确定方法、系统、装置及存储介质。所述方法包括：获取根据目标事件的事件描述生成的工单信息，所述工单信息至少包括结构化信息和叙述性信息；根据所述叙述性信息得到第一特征；根据所述结构化信息得到第二特征；融合所述第一特征和第二特征，得到融合特征；基于所述融合特征，得到所述目标事件的事件属性。本申请可以提高事件属性确定的准确性。