Prompt information sending method and device, prompt information output method and device, electronic equipment and medium

The invention provides a prompt information sending method and device, a prompt information output method and device, electronic equipment and a medium, the prompt information sending method is applied to a service platform, and the method comprises the steps that the service platform monitors first current state information of a service provider after assigning a service order to the service provider; the service platform determines a first service exception probability of the service provider according to the first current state information of the service provider; and if the first service exception probability exceeds a first predetermined numerical value, the service platform sends first prompt information to the service provider. According to the processing mode, the service platformcan selectively send the prompt information to the service provider for carrying out exception processing on the service order according to the first service exception probability, the frequency of sending the prompt informat