Order processing method and system and computer readable storage medium
The invention provides an order processing method and system, and a computer readable storage medium, and the method comprises the steps of responding to a complaint request, and determining a complained order corresponding to the complaint request in an order database; determining the complained or...
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| creator | LYU YI'EN QIE XIAOHU LIU ZHANGXUN CHEN SHUAIQI ZHAO WENSI SHA HONGZHOU |
| description | The invention provides an order processing method and system, and a computer readable storage medium, and the method comprises the steps of responding to a complaint request, and determining a complained order corresponding to the complaint request in an order database; determining the complained order is associated with a confirmation instruction of a self-defined route, and ending the processingof the complaint request, wherein the order database comprises at least one vehicle use order, the confirmation instruction of the self-defined route is a confirmation instruction input by a user inthe advancing process of the complained order, and the confirmation instruction can be used as a proof that the journey is a self-defined route; and when it is determined that the confirmation instruction that the complained order is associated with the self-defined route exists, not processing the complaint request anymore, so that manpower and material resources required for processing the orderby the platform are reduce |
| format | Patent |
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determining the complained order is associated with a confirmation instruction of a self-defined route, and ending the processingof the complaint request, wherein the order database comprises at least one vehicle use order, the confirmation instruction of the self-defined route is a confirmation instruction input by a user inthe advancing process of the complained order, and the confirmation instruction can be used as a proof that the journey is a self-defined route; and when it is determined that the confirmation instruction that the complained order is associated with the self-defined route exists, not processing the complaint request anymore, so that manpower and material resources required for processing the orderby the platform are reduce</description><language>chi ; eng</language><subject>CALCULATING ; COMPUTING ; COUNTING ; DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES ; PHYSICS ; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR</subject><creationdate>2020</creationdate><oa>free_for_read</oa><woscitedreferencessubscribed>false</woscitedreferencessubscribed></display><links><openurl>$$Topenurl_article</openurl><openurlfulltext>$$Topenurlfull_article</openurlfulltext><thumbnail>$$Tsyndetics_thumb_exl</thumbnail><linktohtml>$$Uhttps://worldwide.espacenet.com/publicationDetails/biblio?FT=D&date=20201027&DB=EPODOC&CC=CN&NR=111833138A$$EHTML$$P50$$Gepo$$Hfree_for_read</linktohtml><link.rule.ids>230,308,780,885,25564,76547</link.rule.ids><linktorsrc>$$Uhttps://worldwide.espacenet.com/publicationDetails/biblio?FT=D&date=20201027&DB=EPODOC&CC=CN&NR=111833138A$$EView_record_in_European_Patent_Office$$FView_record_in_$$GEuropean_Patent_Office$$Hfree_for_read</linktorsrc></links><search><creatorcontrib>LYU YI'EN</creatorcontrib><creatorcontrib>QIE XIAOHU</creatorcontrib><creatorcontrib>LIU ZHANGXUN</creatorcontrib><creatorcontrib>CHEN SHUAIQI</creatorcontrib><creatorcontrib>ZHAO WENSI</creatorcontrib><creatorcontrib>SHA HONGZHOU</creatorcontrib><title>Order processing method and system and computer readable storage medium</title><description>The invention provides an order processing method and system, and a computer readable storage medium, and the method comprises the steps of responding to a complaint request, and determining a complained order corresponding to the complaint request in an order database; determining the complained order is associated with a confirmation instruction of a self-defined route, and ending the processingof the complaint request, wherein the order database comprises at least one vehicle use order, the confirmation instruction of the self-defined route is a confirmation instruction input by a user inthe advancing process of the complained order, and the confirmation instruction can be used as a proof that the journey is a self-defined route; and when it is determined that the confirmation instruction that the complained order is associated with the self-defined route exists, not processing the complaint request anymore, so that manpower and material resources required for processing the orderby the platform are reduce</description><subject>CALCULATING</subject><subject>COMPUTING</subject><subject>COUNTING</subject><subject>DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES</subject><subject>PHYSICS</subject><subject>SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR</subject><fulltext>true</fulltext><rsrctype>patent</rsrctype><creationdate>2020</creationdate><recordtype>patent</recordtype><sourceid>EVB</sourceid><recordid>eNrjZHD3L0pJLVIoKMpPTi0uzsxLV8hNLcnIT1FIzEtRKK4sLknNBTOT83MLSkuAKotSE1MSk3JSFYpL8osS01OB6lMyS3N5GFjTEnOKU3mhNDeDoptriLOHbmpBfnxqcUFicmpeakm8s5-hoaGFsbGhsYWjMTFqAIULNCI</recordid><startdate>20201027</startdate><enddate>20201027</enddate><creator>LYU YI'EN</creator><creator>QIE XIAOHU</creator><creator>LIU ZHANGXUN</creator><creator>CHEN SHUAIQI</creator><creator>ZHAO WENSI</creator><creator>SHA HONGZHOU</creator><scope>EVB</scope></search><sort><creationdate>20201027</creationdate><title>Order processing method and system and computer readable storage medium</title><author>LYU YI'EN ; 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determining the complained order is associated with a confirmation instruction of a self-defined route, and ending the processingof the complaint request, wherein the order database comprises at least one vehicle use order, the confirmation instruction of the self-defined route is a confirmation instruction input by a user inthe advancing process of the complained order, and the confirmation instruction can be used as a proof that the journey is a self-defined route; and when it is determined that the confirmation instruction that the complained order is associated with the self-defined route exists, not processing the complaint request anymore, so that manpower and material resources required for processing the orderby the platform are reduce</abstract><oa>free_for_read</oa></addata></record> |
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| subjects | CALCULATING COMPUTING COUNTING DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES PHYSICS SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR |
| title | Order processing method and system and computer readable storage medium |
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