Customer evaluation system for expressway service area

The invention discloses a customer evaluation system for an expressway service area. The system comprises an evaluation processing module, a service area merchant receiving module, a customer evaluation module and a service area merchant monitoring module. The evaluation processing module is connect...

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Bibliographische Detailangaben
Hauptverfasser: HAN YI, GAO DAMING, JIA YANFENG, CAI HAO, LI ZHAOBING, GONG NENGFANG, CHENG YUANBEN, WANG HAIDONG
Format: Patent
Sprache:chi ; eng
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Zusammenfassung:The invention discloses a customer evaluation system for an expressway service area. The system comprises an evaluation processing module, a service area merchant receiving module, a customer evaluation module and a service area merchant monitoring module. The evaluation processing module is connected with the service area merchant receiving module through a wireless network, the evaluation processing module is connected with the customer evaluation module through the wireless network, and the evaluation processing module is connected with the service area merchant monitoring module through the wireless network. Firstly, a merchant environment evaluation unit, a merchant service evaluation unit, a merchant quality evaluation unit and a merchant price evaluation unit in the customer evaluation module are utilized, so that customers can comprehensively evaluate service area merchants, and visual guide suggestions are provided for subsequent customers; and secondly, an evaluation review unit in the service area