Service information acquisition method and device

The invention relates to the technical field of Internet, in particular to a service information acquisition method and device, and the method comprises the steps: receiving a service order which is sent by a first service request end and is used for requesting service for a second service request end, and distributing the service order corresponding to a service request to a service providing end; if it is detected that the first service request end requests to obtain service information generated in the process that the service order is executed, after it is detected that the service order is executed by the service providing end, obtaining the service information from the service providing end; and notifying the acquired service information to the first service request end. By means ofthe mode, the calling party can pay attention to the service information of the service order in real time, so that potential safety hazards possibly occurring in the service process can be effectively avoided, and the user e