User instruction processing method and device

The embodiment of the invention provides a user instruction processing method. An execution main body of the method is a client. The method comprises the following steps: creating a first session in response to an instruction sent by a user for creating a session in a first service; generating a to-be-distributed voice instruction number in response to the voice signal input by the user starting to be collected; obtaining a voice operation instruction parsed by utilizing the voice signal from a server, and distributing the voice instruction number to the voice operation instruction; obtaininga first instruction number corresponding to a first operation instruction newly executed in the first session; judging whether the voice instruction number is a pre-generated number or not relative tothe first instruction number; and finally, discarding the voice operation instruction under the condition of judging that the serial number is generated firstly. Therefore, conflict management of theuser instruction can be re