Conversation classification method and device, electronic equipment and storage medium

The invention discloses a dialogue classification method and device, electronic equipment and a storage medium, and belongs to the technical field of data processing. The method comprises the following steps: acquiring a dialogue record of each party of an opposite party aiming at a target event; pe...

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1. Verfasser: ZHANG KANGLI
Format: Patent
Sprache:chi ; eng
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Zusammenfassung:The invention discloses a dialogue classification method and device, electronic equipment and a storage medium, and belongs to the technical field of data processing. The method comprises the following steps: acquiring a dialogue record of each party of an opposite party aiming at a target event; performing text feature extraction on each sentence in the dialogue record to obtain corresponding text features; performing time sequence feature extraction on the text features by using a preset network model to obtain output features containing time sequence features; and classifying the output features to obtain a classification result of a responsible party representing the target event. According to the embodiment of the invention, text feature extraction is carried out on each sentence in the dialogue record. After a corresponding text feature is acquired, time sequence features between sentences need to be considered, namely, a preset network model is used for carrying out time sequence feature extraction on