Service fulfillment management method and device

The invention provides a service fulfillment management method and device. According to the service fulfillment management device, a service request sent by a user is received, then a broadband resource identifier of a corresponding line is extracted from the service request, the user is associated with the broadband resource identifier of the corresponding line, and real-name authentication is carried out on the user; after the real-name authentication is successful, whether the user completes a corresponding payment operation or not is further detected if fulfillment duration information sent by the user is received; a broadband dynamic account is generated under the condition that the user completes the corresponding payment operation, and the broadband dynamic account is issued to a user side terminal so as to enable the user side terminal to perform corresponding configuration by utilizing the broadband dynamic account number, so that the user is facilitated to access the fixed broadband network. Accordi