Intelligent outbound voice robot system and outbound method

The invention discloses an intelligent outbound voice robot system. The system comprises a soft switch platform and an outbound system connected with the soft switch platform. The soft switch platformcomprises a media server FreeSwitch, a registration server OpenSIPS, an AI connector and a TTS modul...

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Hauptverfasser: LYU LIJUN, XUAN SHANMING
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creator LYU LIJUN
XUAN SHANMING
description The invention discloses an intelligent outbound voice robot system. The system comprises a soft switch platform and an outbound system connected with the soft switch platform. The soft switch platformcomprises a media server FreeSwitch, a registration server OpenSIPS, an AI connector and a TTS module connected with the media server FreeSwitch, and an IVR engine module and a VXML process module orderly connected with the media server FreeSwitch. The AI connector is also connected with a natural voice processing module and the voice recognition module. In the system disclosed in the invention,the outbound system is in one-to-one connection with the FreeSwitch through the outbound service, and obtains the FreeSwitch service corresponding to the outbound system through a resource distribution mode, thereby enabling the outbound platform to have a lateral expansion capability, and improving the business access capability. 本发明公开了一种智能外呼语音机器人系统,包括软交换平台和与所述软交换平台相连接的外呼系统,所述软交换平台包括包括媒体服务器FreeSwitch,与所述媒体服务器FreeSwitch进行连
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The soft switch platformcomprises a media server FreeSwitch, a registration server OpenSIPS, an AI connector and a TTS module connected with the media server FreeSwitch, and an IVR engine module and a VXML process module orderly connected with the media server FreeSwitch. The AI connector is also connected with a natural voice processing module and the voice recognition module. 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language chi ; eng
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subjects ACOUSTICS
ELECTRIC COMMUNICATION TECHNIQUE
ELECTRICITY
MUSICAL INSTRUMENTS
PHYSICS
SPEECH ANALYSIS OR SYNTHESIS
SPEECH OR AUDIO CODING OR DECODING
SPEECH OR VOICE PROCESSING
SPEECH RECOGNITION
TELEPHONIC COMMUNICATION
TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHICCOMMUNICATION
title Intelligent outbound voice robot system and outbound method
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