Intelligent outbound voice robot system and outbound method
The invention discloses an intelligent outbound voice robot system. The system comprises a soft switch platform and an outbound system connected with the soft switch platform. The soft switch platformcomprises a media server FreeSwitch, a registration server OpenSIPS, an AI connector and a TTS modul...
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creator | LYU LIJUN XUAN SHANMING |
description | The invention discloses an intelligent outbound voice robot system. The system comprises a soft switch platform and an outbound system connected with the soft switch platform. The soft switch platformcomprises a media server FreeSwitch, a registration server OpenSIPS, an AI connector and a TTS module connected with the media server FreeSwitch, and an IVR engine module and a VXML process module orderly connected with the media server FreeSwitch. The AI connector is also connected with a natural voice processing module and the voice recognition module. In the system disclosed in the invention,the outbound system is in one-to-one connection with the FreeSwitch through the outbound service, and obtains the FreeSwitch service corresponding to the outbound system through a resource distribution mode, thereby enabling the outbound platform to have a lateral expansion capability, and improving the business access capability.
本发明公开了一种智能外呼语音机器人系统,包括软交换平台和与所述软交换平台相连接的外呼系统,所述软交换平台包括包括媒体服务器FreeSwitch,与所述媒体服务器FreeSwitch进行连 |
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本发明公开了一种智能外呼语音机器人系统,包括软交换平台和与所述软交换平台相连接的外呼系统,所述软交换平台包括包括媒体服务器FreeSwitch,与所述媒体服务器FreeSwitch进行连</description><language>chi ; eng</language><subject>ACOUSTICS ; ELECTRIC COMMUNICATION TECHNIQUE ; ELECTRICITY ; MUSICAL INSTRUMENTS ; PHYSICS ; SPEECH ANALYSIS OR SYNTHESIS ; SPEECH OR AUDIO CODING OR DECODING ; SPEECH OR VOICE PROCESSING ; SPEECH RECOGNITION ; TELEPHONIC COMMUNICATION ; TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHICCOMMUNICATION</subject><creationdate>2020</creationdate><oa>free_for_read</oa><woscitedreferencessubscribed>false</woscitedreferencessubscribed></display><links><openurl>$$Topenurl_article</openurl><openurlfulltext>$$Topenurlfull_article</openurlfulltext><thumbnail>$$Tsyndetics_thumb_exl</thumbnail><linktohtml>$$Uhttps://worldwide.espacenet.com/publicationDetails/biblio?FT=D&date=20200508&DB=EPODOC&CC=CN&NR=111131638A$$EHTML$$P50$$Gepo$$Hfree_for_read</linktohtml><link.rule.ids>230,308,776,881,25542,76290</link.rule.ids><linktorsrc>$$Uhttps://worldwide.espacenet.com/publicationDetails/biblio?FT=D&date=20200508&DB=EPODOC&CC=CN&NR=111131638A$$EView_record_in_European_Patent_Office$$FView_record_in_$$GEuropean_Patent_Office$$Hfree_for_read</linktorsrc></links><search><creatorcontrib>LYU LIJUN</creatorcontrib><creatorcontrib>XUAN SHANMING</creatorcontrib><title>Intelligent outbound voice robot system and outbound method</title><description>The invention discloses an intelligent outbound voice robot system. The system comprises a soft switch platform and an outbound system connected with the soft switch platform. The soft switch platformcomprises a media server FreeSwitch, a registration server OpenSIPS, an AI connector and a TTS module connected with the media server FreeSwitch, and an IVR engine module and a VXML process module orderly connected with the media server FreeSwitch. The AI connector is also connected with a natural voice processing module and the voice recognition module. In the system disclosed in the invention,the outbound system is in one-to-one connection with the FreeSwitch through the outbound service, and obtains the FreeSwitch service corresponding to the outbound system through a resource distribution mode, thereby enabling the outbound platform to have a lateral expansion capability, and improving the business access capability.
本发明公开了一种智能外呼语音机器人系统,包括软交换平台和与所述软交换平台相连接的外呼系统,所述软交换平台包括包括媒体服务器FreeSwitch,与所述媒体服务器FreeSwitch进行连</description><subject>ACOUSTICS</subject><subject>ELECTRIC COMMUNICATION TECHNIQUE</subject><subject>ELECTRICITY</subject><subject>MUSICAL INSTRUMENTS</subject><subject>PHYSICS</subject><subject>SPEECH ANALYSIS OR SYNTHESIS</subject><subject>SPEECH OR AUDIO CODING OR DECODING</subject><subject>SPEECH OR VOICE PROCESSING</subject><subject>SPEECH RECOGNITION</subject><subject>TELEPHONIC COMMUNICATION</subject><subject>TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHICCOMMUNICATION</subject><fulltext>true</fulltext><rsrctype>patent</rsrctype><creationdate>2020</creationdate><recordtype>patent</recordtype><sourceid>EVB</sourceid><recordid>eNrjZLD2zCtJzcnJTE_NK1HILy1Jyi_NS1Eoy89MTlUoyk_KL1EoriwuSc1VSAQKw-VzU0sy8lN4GFjTEnOKU3mhNDeDoptriLOHbmpBfnxqcUFicmpeakm8s58hEBgbmhlbOBoTowYA8qUv6A</recordid><startdate>20200508</startdate><enddate>20200508</enddate><creator>LYU LIJUN</creator><creator>XUAN SHANMING</creator><scope>EVB</scope></search><sort><creationdate>20200508</creationdate><title>Intelligent outbound voice robot system and outbound method</title><author>LYU LIJUN ; XUAN SHANMING</author></sort><facets><frbrtype>5</frbrtype><frbrgroupid>cdi_FETCH-epo_espacenet_CN111131638A3</frbrgroupid><rsrctype>patents</rsrctype><prefilter>patents</prefilter><language>chi ; eng</language><creationdate>2020</creationdate><topic>ACOUSTICS</topic><topic>ELECTRIC COMMUNICATION TECHNIQUE</topic><topic>ELECTRICITY</topic><topic>MUSICAL INSTRUMENTS</topic><topic>PHYSICS</topic><topic>SPEECH ANALYSIS OR SYNTHESIS</topic><topic>SPEECH OR AUDIO CODING OR DECODING</topic><topic>SPEECH OR VOICE PROCESSING</topic><topic>SPEECH RECOGNITION</topic><topic>TELEPHONIC COMMUNICATION</topic><topic>TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHICCOMMUNICATION</topic><toplevel>online_resources</toplevel><creatorcontrib>LYU LIJUN</creatorcontrib><creatorcontrib>XUAN SHANMING</creatorcontrib><collection>esp@cenet</collection></facets><delivery><delcategory>Remote Search Resource</delcategory><fulltext>fulltext_linktorsrc</fulltext></delivery><addata><au>LYU LIJUN</au><au>XUAN SHANMING</au><format>patent</format><genre>patent</genre><ristype>GEN</ristype><title>Intelligent outbound voice robot system and outbound method</title><date>2020-05-08</date><risdate>2020</risdate><abstract>The invention discloses an intelligent outbound voice robot system. The system comprises a soft switch platform and an outbound system connected with the soft switch platform. The soft switch platformcomprises a media server FreeSwitch, a registration server OpenSIPS, an AI connector and a TTS module connected with the media server FreeSwitch, and an IVR engine module and a VXML process module orderly connected with the media server FreeSwitch. The AI connector is also connected with a natural voice processing module and the voice recognition module. In the system disclosed in the invention,the outbound system is in one-to-one connection with the FreeSwitch through the outbound service, and obtains the FreeSwitch service corresponding to the outbound system through a resource distribution mode, thereby enabling the outbound platform to have a lateral expansion capability, and improving the business access capability.
本发明公开了一种智能外呼语音机器人系统,包括软交换平台和与所述软交换平台相连接的外呼系统,所述软交换平台包括包括媒体服务器FreeSwitch,与所述媒体服务器FreeSwitch进行连</abstract><oa>free_for_read</oa></addata></record> |
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language | chi ; eng |
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subjects | ACOUSTICS ELECTRIC COMMUNICATION TECHNIQUE ELECTRICITY MUSICAL INSTRUMENTS PHYSICS SPEECH ANALYSIS OR SYNTHESIS SPEECH OR AUDIO CODING OR DECODING SPEECH OR VOICE PROCESSING SPEECH RECOGNITION TELEPHONIC COMMUNICATION TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHICCOMMUNICATION |
title | Intelligent outbound voice robot system and outbound method |
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